Contact Us

    Customer Service

    Contact Customer Service

    Thank you very much for choosing PURE Skincare products from Motykie MD. All our products contain only naturally-derived and certified organic ingredients, and are carefully formulated to be 100% cruelty free, fragrance free, and hypoallergenic.

    If you have any comments or concerns about our products, their ingredients, or our skincare philosophy, we encourage you to contact our customer service department at:

    We look forward to hearing from you!


    If you would like information on wholesale purchases of PURE Skincare products for your med spa or medical practice, please contact our customer service department at:

    Sales Tax

    California residents are required to pay sales tax on all online and in-store purchases. Therefore, we are required by law to apply sales tax to all orders delivered to California addresses.

    Return Policy

    All sales are final. If your product was damaged during delivery or is found to be defective, you may send it back, with receipt, within 14 days for exchange. Before returning any purchase for exchange, please contact our customer service department with your order number and a detailed explanation of the reason for your exchange request. Customer service can be reached via email at: